Results in real-time
See how many customers wait for service, what are their main demands, how many agents are online, and how many customers are being helped simultaneously by each operator.
Tallos’ AI is capable of cataloging the client’s interactions, aiming to identify their perception concerning the service; negative, neutral, and positive. All that automatically and in real-time.
With the integrated service, you concentrate the chat with your client in only one space, no matter the channel they used to get in touch with your company.
Customer Service Automatization
With Tallos you can create service flows and make the gathering of client’s information automatic, according to the needs of your business.